Tuesday, April 5, 2011

One must ask children and birds how cherries and strawberries taste.-Johann Wolfgang von Goethe

I wasn't expecting cherries in fruit cocktail to become a recurring theme yet here we are again.

When I went to the store I saw that Del Monte makes one called Very Cherry. Perfect right? At lunch time Fiona asked if she could have some so I opened up the can and dumped it in to a Tupperware since I didn't expect Fiona to eat it all at once. I immediately noticed something a little off. Guess how many cherries were in the can of Very Cherry?

0, zip, zero, nada, none, not a single cherry.

I sent a complaint to Del Monte. We shall see if they respond to me in any sort of satisfactory way. We shall also see if the second can I bought at the same time has any cherries. Stay tuned for more details.



Update: I got a very nice apology email and they are mailing me some coupons. This was pretty much the best I was expecting but lets face it customer service being what it is these days I think I can be excused for thinking I might be brushed off or ignored entirely. I bet the coupons will be for a bunch of stuff we don't use but maybe I'll use them to get stuff for a caned food drive or something.

9 comments:

Roses said...

I see the label reads: No Sugar Added

Perhaps they had intended to use the "No Cherries Added" label?

Dani said...

I should have read the fine print that said, "no cherries were picked in the making of this product."

Amy Baldwin said...

You should send a picture of your very dissapointed child with this complaint!

TK said...

pitiful

Dani said...

It wouldn't let me attach a picture to my complaint so I settled for saying they made a three year old cry. She didn't actually but I see nothing wrong with a bit of dramatic licence.

TK said...

I still cannot believe they had the nerve to market this as cherry filled and sell it with NO cherries.

LeeAnn said...

I was going to say something smartassy like perhaps that particular can got lucky and lost its... well, anyway, I won't because Monkey is watching and I don't want her learning all my bad habits.
She taught me a few, though.

Dani said...

Like that thing they do where they stick their leg straight up in the air when they take a bath?....Oh wait that's a disturbing image.

TK said...

On a slightly different subject. Patrick swears he opened a SEALED bag of charcoal and there was a live frog inside. He dumped the frog out and he wobbled off. I emailed Kingston and they sent us a coupon for a free bag.